Accessibility Statement

Our Commitment to Accessibility

At Celestial Africa, we believe that the internet should be available and accessible to everyone. We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

Our Goals

• Ensure our website is perceivable, operable, understandable, and robust for all users
• Continuously improve accessibility through regular testing and user feedback
• Provide alternative ways to access our content and services
• Train our staff on accessibility best practices
• Maintain compliance with relevant accessibility standards and regulations

Accessibility Standards

This website endeavors to conform to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities.

We have implemented the following accessibility features on our website:

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

WCAG Level	Our Status	Target Date
Level A	Fully Conformant	Completed
Level AA	Mostly Conformant	Ongoing Improvements
Level AAA	Partially Conformant	Long-term Goal

Accessibility Features

Navigation & Structure

• Clear and consistent navigation throughout the website
• Logical heading structure for easy content scanning
• Skip to main content links for keyboard and screen reader users
• Breadcrumb navigation to show current location within the site
• Descriptive link text that makes sense out of context

Visual Design

• Sufficient color contrast between text and background
• Text resizing capabilities without breaking the layout
• Clear and legible typography with appropriate sizing
• Responsive design that works on various screen sizes
• Meaningful icons with text alternatives

Multimedia & Interactive Elements

• Alternative text for all informative images
• Captions and transcripts for audio and video content
• Clear form labels and error messages
• Keyboard-accessible interactive elements
• Sufficient time to read and use content

Known Limitations & Areas for Improvement

Despite our best efforts to ensure accessibility of Celestial Africa's website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Third-Party Content

Some content on our website is provided by third parties (such as embedded maps, social media feeds, or booking widgets). We cannot always guarantee the accessibility of this third-party content, but we strive to work with providers who share our commitment to accessibility.

Older Documents

Some older PDF documents may not be fully accessible to screen reader software. We are working to replace these with accessible versions or provide alternative formats upon request.

Complex Visualizations

Some complex data visualizations or interactive maps may present challenges for some users. We provide textual alternatives where possible.

Ongoing Improvements

We regularly review our website for accessibility issues and implement improvements. Our development process includes accessibility testing at each stage.

Feedback & Assistance

We welcome your feedback on the accessibility of Celestial Africa's website. Please let us know if you encounter accessibility barriers:

What to Include in Your Feedback

When contacting us about accessibility issues, please include:

• The web address (URL) of the page with the issue
• A description of the problem you encountered
• The technology you were using (browser, device, assistive technology)
• Any suggestions for improvement

We try to respond to feedback within 5 business days.

Alternative Formats

If you need information from our website in an alternative format, please contact us. We will do our best to provide the information in a format that works for you.

Physical Accessibility

In addition to our digital accessibility efforts, we are committed to providing physically accessible experiences for our hot air balloon safaris.

Our Facilities

• Accessible parking spaces at our launch sites
• Level or ramped access to our reception areas
• Accessible restroom facilities
• Staff trained to assist guests with disabilities

Hot Air Balloon Experience

While hot air ballooning has certain physical requirements for safety reasons, we strive to accommodate guests with disabilities whenever possible. Please contact us in advance to discuss your specific needs and we will do our best to accommodate you.

Transportation

We can arrange accessible transportation to and from our launch sites with advance notice. Please contact us to discuss your requirements.

Compatibility with Browsers and Assistive Technology

Celestial Africa's website is designed to be compatible with the following assistive technologies:

• Recent versions of screen readers including JAWS, NVDA, and VoiceOver
• Recent versions of major browsers including Chrome, Firefox, Safari, and Edge
• Speech recognition software such as Dragon Naturally Speaking
• Screen magnification software

We test our website with a combination of automated tools and manual testing to ensure compatibility.

Formal Approval

This accessibility statement is approved by: